High-Ticket Enquiries Go Unanswered
A rhinoplasty prospect calls after hours, gets voicemail, and books with a competitor that same evening. You paid to attract them. You lost them at the first touchpoint.
Extolem for Plastic Surgeons
Your Practice Loses High-Ticket Consultations Every Day It Takes Longer Than Two Minutes to Respond
Plastic surgery practices lose thousands in recoverable revenue every month β from after-hours enquiries that go to voicemail, web forms that sit unanswered for hours, and consultations that no-show with no backfill. Extolem installs an AI front desk that answers every enquiry, qualifies prospects, books consultations automatically, and sends reminders until every slot is filled.
Built for Plastic Surgeons
Privacy-Aware Workflows
Live in 30 Days
The Problem
Why Plastic Surgery Practices Keep Losing Patients They Already Paid to Attract
Every missed enquiry, slow reply, and no-show is a prospective patient who chose another surgeon β and revenue you will not recover.
Slow Response Kills Consultation Rates
Cosmetic patients are emotionally motivated the moment they reach out. Practices responding within five minutes convert at dramatically higher rates. Every hour of delay costs consultation bookings.
Consultation No-Shows Waste Surgeon Time
A no-show with no backfill wastes surgeon time and costs thousands. Without automated reminders and confirmation sequences, no-show rates stay unnecessarily high.
Front Desk Cannot Handle Enquiry Volume
Staff spend hours answering repetitive questions about procedures, pricing, and availability. That capacity should go toward patient experience β not answering the same fifteen questions.
The Solution
The Extolem Growth System β Built for Plastic Surgeons
Extolem connects your website, paid advertising, local SEO, AI receptionist, and CRM into one growth system built around how plastic surgery practices actually acquire patients.
Every enquiry is answered. Every web form gets an instant AI response. Every booked consultation gets a multi-step reminder sequence. Every no-show triggers a re-engagement flow. Every campaign is tracked back to a booked consultation β not just a click.
3Γ
Average increase in booked consultations within 60 days
AI Receptionist
An AI Front Desk Working 24/7 for Your Plastic Surgery Practice
Every call, chat, and SMS enquiry handled instantly β without hold music, without voicemail, without missed consultations.
24/7 Consultation Enquiry Handling
AI answers every call outside practice hours β captures name, procedure interest, budget, urgency, and preferred time. Every lead is logged in your CRM. Nothing falls through overnight.
Automated Consultation Booking
Prospects book, reschedule, or cancel via call, SMS, or website chat. AI checks live availability and confirms the slot instantly β no front desk involvement needed.
Multi-Step Consultation Reminders
Automated sequences sent 72 hours, 24 hours, and 3 hours before each consultation. One-tap confirm or reschedule. Practices using this see no-show rates fall by 35β50%.
Pre-Consultation Lead Qualification
AI asks qualifying questions β procedure, timeline, budget, prior history β before routing to the calendar. Your team meets prospects who are informed and ready to decide.
Website, SEO & Ads
A Practice Website That Converts Visitors Into Booked Consultations
Most practice websites look polished and produce nothing. Ours are built around one objective: booked consultations.
Conversion-First Practice Website
Mobile-first, fast-loading, with clear procedure journeys, before-and-after gallery, AI chat, and frictionless booking on every page. One objective: get the visitor to book.
Local SEO and AI Search Visibility
Rank for "rhinoplasty surgeon near me", "breast augmentation [city]", and procedure-specific searches. We also structure content for Google AI Overviews, ChatGPT, and Perplexity.
Google and Meta Ads for Cosmetic Patients
Search and social campaigns targeting high-intent procedure keywords with conversion-optimised landing pages. Every click enters an AI qualification and booking flow.
Google Business Profile Optimisation
Fully optimised GBP with consultation booking, automated review management, regular posts, and Q&A. Dominating the local map pack drives qualified enquiries at the lowest cost per lead.
Automation
AI Workflows That Fill Your Consultation Calendar β Without Manual Work
From first enquiry to confirmed consultation to post-visit review request β every step is automated.
01
Enquiry Captured
Call, web form, chat, or SMS β AI captures details and intent within seconds, at any time of day or night.
02
Qualification and Routing
AI asks intake questions, scores readiness, and routes to the right surgeon's calendar with a full lead summary attached.
03
Consultation Booked
Confirmed in the calendar. Confirmation and multi-step reminder sequence sent. Lead added to CRM with source tracking.
04
Review and Re-Engagement
Post-consultation review request sent automatically. Enquiries that don't book enter a 30-day structured nurture sequence.
What We Build
Everything Included in Your Plastic Surgery Growth System
One connected system β website, marketing, AI front desk, automation, and reporting. No tool-switching. No manual handoffs.
The Process
From Audit to a Full Consultation Pipeline in 30 Days
We move quickly. Every week without the system is a week of missed consultations.
01 Β· Week 1
Growth Audit
We review your website, inbound calls, ads, booking flows, CRM, and review profile β and identify exactly where high-value prospects are dropping out.
02 Β· Weeks 2β3
Build
Website, AI receptionist, CRM and calendar integration, automation workflows, ad campaigns, and reporting dashboard β built as one connected system.
03 Β· Week 4
Launch
AI front desk live across calls, chat, SMS, and web forms. Campaigns activate. Booking flows tested and confirmed. Dashboard live.
04 Β· Ongoing
Optimise and Scale
We monitor consultation conversion, lead quality, no-show rates, and cost per booked consultation β and optimise using real patient data.
Outcomes
What Plastic Surgery Practices See After Working with Extolem
Measured outcomes from live practice deployments.
More Consultation Bookings
Average increase in booked consultations within 60 days of system launch.
Fewer Consultation No-Shows
Average no-show reduction with automated multi-step reminder sequences.
Missed Enquiries Recovered
After-hours and missed calls responded to by AI within 2 minutes.
Manual Scheduling Time
Manual booking time once the AI consultation system is fully live.
FAQ
Questions from Plastic Surgeons and Practice Managers
What practice clients typically ask before getting started.
Will the AI discuss pricing or financing options with prospects?
Yes, within parameters you define. AI can share general price ranges, introduce financing options, and direct prospects to a consultation for exact quotes. You control exactly what is communicated at each stage.
Can this integrate with our existing practice management or CRM software?
Yes. We integrate with the most widely used practice management platforms and CRMs. For systems without a direct API we build a structured workflow layer. Integration options are confirmed during your free growth audit.
How do you handle patient privacy for cosmetic enquiries?
We build privacy-aware workflows through compliant infrastructure. We do not store or transmit patient details through non-compliant third parties. Your specific privacy obligations are reviewed during the audit. We always recommend independent legal review for your jurisdiction.
Will patients know they are talking to an AI?
Configurable. Most practices prefer transparent disclosure β the system identifies itself as a virtual assistant. It responds warmly and professionally. Cosmetic patients care about fast, accurate responses, and well-designed AI intake flows consistently score high in satisfaction.
How quickly will we see more consultation bookings?
Most practices see a measurable increase within two to four weeks β primarily from recovered after-hours enquiries and faster web enquiry response. Full gains from SEO and advertising compound over 60 to 90 days.
Do you run ads for plastic surgery practices? Are there restrictions?
Yes. We manage Google and Meta ads for cosmetic practices and are familiar with the advertising policies and restricted categories in this sector. Your free audit includes a review of any restrictions specific to your procedures.
What does it cost?
We do not publish flat rates because every practice differs in size, procedure mix, and existing software. Your free growth audit includes a clear proposal with exact costs, a realistic timeline, and a breakdown of what delivers the fastest return. No obligation.
Ready to Start?
Let's Find Where Your Practice Is Losing Consultations.
Book a free 30-minute growth audit. We'll review your booking flows, call handling, website, and ads β identify exactly where high-value prospects are dropping out β and give you a clear plan to recover them. No obligation. No generic pitch.
Book Your Free Growth Audit β
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Free audit included
No lock-in contracts
Live in 30 days
